{"id":58883,"date":"2026-06-29T10:57:33","date_gmt":"2026-06-29T08:57:33","guid":{"rendered":"https:\/\/sweeteria.com.ro\/right-of-withdrawal\/"},"modified":"2026-06-29T11:17:52","modified_gmt":"2026-06-29T09:17:52","slug":"retragere-din-contract","status":"publish","type":"page","link":"https:\/\/sweeteria.com.ro\/en\/retragere-din-contract\/","title":{"rendered":"Retragere din contract"},"content":{"rendered":"\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Retragere din contract<\/h2>\n\n\n\n<p>Ave\u021bi la dispozi\u021bie o perioad\u0103 de 14 zile din momentul primirii comenzii pentru a anula achizi\u021bia, f\u0103r\u0103 a oferi niciun motiv \u0219i f\u0103r\u0103 penalit\u0103\u021bi, conform prevederilor Directivei UE 2023\/2673 \u0219i ale legisla\u021biei privind protec\u021bia consumatorilor.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p>In situatia in care Clientul\/Membrul intelege sa se retraga din Contract, are obligatia de a notifica Sweeteria SRL cu privire la acest lucru, caz in care va returna produsele in maxim 14 zile de la momentul receptionarii comenzii, conform legislatiei in vigoare. Produsele din sectiunea \u201eDulciuri de-a gata\u201d sunt produse perisabile si nu pot fi returnate.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Cum efectuez retragerea din contract<\/h2>\n\n\n\n<p>Completa\u021bi formularul de mai jos. Ve\u021bi primi o confirmare automat\u0103 prin e-mail imediat ce solicitarea dumneavoastr\u0103 va fi \u00eenregistrat\u0103. Rambursarea va fi procesat\u0103 \u00een termenul legal aplicabil achizi\u021biei dumneavoastr\u0103.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p>Clientul\/Membrul este responsabil pentru achitarea costurilor de curierat, in vederea restituirii produselor. Daca motivul restituirii este din culpa Sweeteria SRL (exemplu: defect de fabricatie, livrarea unui alt produs decat cel solicitat etc societatea va suporta achitarea costurilor necesare returnarii.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p>Pentru mai multe informatii, verificati <a href=\"https:\/\/sweeteria.com.ro\/tco\/#returns\" type=\"link\" id=\"https:\/\/sweeteria.com.ro\/tco\/#returns\">Politica de returnare<\/a> a produselor.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n\n\n\t<div class=\"ayudawp-euw-wrapper\" id=\"ayudawp-euw-form\">\n\n\t\t\n\t\t\n\t\t<p class=\"ayudawp-euw-legal-note\">\n\t\t\tYour withdrawal is subject to the legal deadlines and conditions: the 14-day period (for goods, counted from delivery; for digital content, from the start of the download) and the statutory exceptions to the right of withdrawal. We verify these before confirming, so submitting a request does not by itself guarantee its acceptance.\t\t<\/p>\n\n\t\t<form method=\"post\" action=\"https:\/\/sweeteria.com.ro\/wp-admin\/admin-post.php\" class=\"ayudawp-euw-form\" novalidate>\n\n\t\t\t<input type=\"hidden\" name=\"action\" value=\"ayudawp_euw_review\">\n\n\t\t\t<input type=\"hidden\" id=\"ayudawp_euw_nonce\" name=\"ayudawp_euw_nonce\" value=\"3d63f90115\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/en\/wp-json\/wp\/v2\/pages\/58883\" \/>\t\t\t<div class=\"ayudawp-euw-hp\" aria-hidden=\"true\">\n\t\t\t\t<label for=\"ayudawp_euw_website\">Leave this field empty<\/label>\n\t\t\t\t<input type=\"text\" id=\"ayudawp_euw_website\" name=\"ayudawp_euw_website\" tabindex=\"-1\" autocomplete=\"off\">\n\t\t\t<\/div>\n\n\t\t\t<div class=\"ayudawp-euw-field\">\n\t\t\t\t<label for=\"ayudawp_euw_name\">Full name <span class=\"ayudawp-euw-required\">*<\/span><\/label>\n\t\t\t\t<input type=\"text\" id=\"ayudawp_euw_name\" name=\"ayudawp_euw_name\" value=\"\" aria-invalid=\"false\"  required>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t<div class=\"ayudawp-euw-field\">\n\t\t\t\t<label for=\"ayudawp_euw_email\">Email used in the order <span class=\"ayudawp-euw-required\">*<\/span><\/label>\n\t\t\t\t<input type=\"email\" id=\"ayudawp_euw_email\" name=\"ayudawp_euw_email\" value=\"\" aria-invalid=\"false\"  required>\n\t\t\t\t<small class=\"ayudawp-euw-help\">The withdrawal acknowledgement will be sent to this address.<\/small>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t<div class=\"ayudawp-euw-field\">\n\t\t\t\t<label for=\"ayudawp_euw_order\">Order number <span class=\"ayudawp-euw-required\">*<\/span><\/label>\n\t\t\t\t<input type=\"text\" id=\"ayudawp_euw_order\" name=\"ayudawp_euw_order\" value=\"\" aria-invalid=\"false\"  required>\n\t\t\t\t<small class=\"ayudawp-euw-help\">You can find it in the confirmation email we sent you.<\/small>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t<div class=\"ayudawp-euw-field\">\n\t\t\t\t<label for=\"ayudawp_euw_date\">Order date<\/label>\n\t\t\t\t<input type=\"date\" id=\"ayudawp_euw_date\" name=\"ayudawp_euw_date\" value=\"\" max=\"2026-10-09\" >\n\t\t\t<\/div>\n\n\t\t\t<div class=\"ayudawp-euw-field\">\n\t\t\t\t<label for=\"ayudawp_euw_scope\">Scope of the withdrawal <span class=\"ayudawp-euw-required\">*<\/span><\/label>\n\t\t\t\t<select id=\"ayudawp_euw_scope\" name=\"ayudawp_euw_scope\" required>\n\t\t\t\t\t<option value=\"full\" >Full order<\/option>\n\t\t\t\t\t<option value=\"partial\" >Specific products only<\/option>\n\t\t\t\t<\/select>\n\t\t\t<\/div>\n\n\t\t\t<div class=\"ayudawp-euw-field\">\n\t\t\t\t<label for=\"ayudawp_euw_details\">Affected products \/ additional information<\/label>\n\t\t\t\t<textarea id=\"ayudawp_euw_details\" name=\"ayudawp_euw_details\" rows=\"5\"><\/textarea>\n\t\t\t\t<small class=\"ayudawp-euw-help\">If you have selected partial withdrawal, list the products affected here.<\/small>\n\t\t\t<\/div>\n\n\t\t\t\n\t\t\t\t\t\t<div class=\"ayudawp-euw-field ayudawp-euw-field--checkbox\">\n\t\t\t\t<label for=\"ayudawp_euw_privacy\">\n\t\t\t\t\t<input type=\"checkbox\" id=\"ayudawp_euw_privacy\" name=\"ayudawp_euw_privacy\" value=\"1\" aria-invalid=\"false\" required>\n\t\t\t\t\t<span>\n\t\t\t\t\t\tI have read and accept the <a href=\"https:\/\/sweeteria.com.ro\/en\/prelucrarea-datelor\/\" target=\"_blank\" rel=\"noopener nofollow\">privacy policy<\/a>.\t\t\t\t\t<\/span>\n\t\t\t\t<\/label>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\n\t\t\t<div class=\"ayudawp-euw-submit\">\n\t\t\t\t<button type=\"submit\" class=\"ayudawp-euw-button\">Continue<\/button>\n\t\t\t<\/div>\n\t\t<\/form>\n\n\t\t\t<details class=\"ayudawp-euw-annex-b\" id=\"ayudawp-euw-annex-b\">\n\t\t<summary>\n\t\t\tModel withdrawal form (Annex I.B of Directive 2011\/83\/EU)\t\t<\/summary>\n\t\t<article class=\"ayudawp-euw-annex-b__article\">\n\t\t\t\t<p class=\"ayudawp-euw-annex-b__intro\">\n\t\t<em>Complete and return this form only if you wish to withdraw from the contract.<\/em>\n\t<\/p>\n\n\t<address class=\"ayudawp-euw-annex-b__trader\">\n\t\t<strong>To:<\/strong><br>\n\t\tSweeteria<br>\n\t\t1 Decembrie<br \/>\n077005 1 Decembrie<br \/>\nIF<br \/>\nRomania<br>\n\t\tEmail: contact@sweeteria.com.ro\t\t\t<\/address>\n\n\t<p>I\/We hereby give notice that I\/we withdraw from my\/our contract of sale of the following goods \/ for the supply of the following service:<\/p>\n\t<p class=\"ayudawp-euw-annex-b__field\">______________________________________________________________<\/p>\n\n\t<p>Ordered on \/ received on:<\/p>\n\t<p class=\"ayudawp-euw-annex-b__field\">______________________________________________________________<\/p>\n\n\t<p>Name of consumer(s):<\/p>\n\t<p class=\"ayudawp-euw-annex-b__field\">______________________________________________________________<\/p>\n\n\t<p>Address of consumer(s):<\/p>\n\t<p class=\"ayudawp-euw-annex-b__field\">______________________________________________________________<\/p>\n\n\t<p>Signature of consumer(s) (only if this form is notified on paper):<\/p>\n\t<p class=\"ayudawp-euw-annex-b__field\">______________________________________________________________<\/p>\n\n\t<p>Date:<\/p>\n\t<p class=\"ayudawp-euw-annex-b__field\">______________________________________________________________<\/p>\n\n\t<p class=\"ayudawp-euw-annex-b__source\">\n\t\t<small>\n\t\t\tSource: Annex I, Part B of <a href=\"https:\/\/eur-lex.europa.eu\/eli\/dir\/2011\/83\/oj\" target=\"_blank\" rel=\"noopener nofollow\">Directive 2011\/83\/EU<\/a> of the European Parliament and of the Council on consumer rights.\t\t<\/small>\n\t<\/p>\n\t\t\t\t\t\t\t\t<p class=\"ayudawp-euw-annex-b__print\">\n\t\t\t\t\t<a href=\"https:\/\/sweeteria.com.ro\/en\/retragere-din-contract\/?ayudawp_euw_annex_b=1\" target=\"_blank\" rel=\"noopener nofollow\">\n\t\t\t\t\t\tOpen printable version\t\t\t\t\t<\/a>\n\t\t\t\t<\/p>\n\t\t\t\t\t<\/article>\n\t<\/details>\n\t\t<\/div>\n\t\n","protected":false},"excerpt":{"rendered":"<p>Retragere din contract Ave\u021bi la dispozi\u021bie o perioad\u0103 de 14 zile din momentul primirii comenzii pentru a anula achizi\u021bia, f\u0103r\u0103 a oferi niciun motiv \u0219i f\u0103r\u0103 penalit\u0103\u021bi, conform prevederilor Directivei UE 2023\/2673 \u0219i ale legisla\u021biei privind protec\u021bia consumatorilor. In situatia in care Clientul\/Membrul intelege sa se retraga din Contract, are obligatia de a notifica Sweeteria [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":"","_links_to":"","_links_to_target":""},"class_list":["post-58883","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Retragere din contract - Sweeteria<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/sweeteria.com.ro\/en\/retragere-din-contract\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Retragere din contract - Sweeteria\" \/>\n<meta property=\"og:description\" content=\"Retragere din contract Ave\u021bi la dispozi\u021bie o perioad\u0103 de 14 zile din momentul primirii comenzii pentru a anula achizi\u021bia, f\u0103r\u0103 a oferi niciun motiv \u0219i f\u0103r\u0103 penalit\u0103\u021bi, conform prevederilor Directivei UE 2023\/2673 \u0219i ale legisla\u021biei privind protec\u021bia consumatorilor. 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